:root{
  --blue:#00356b; --bg:#f7f9fc; --text:#1f2937; --card:#ffffff; --muted:#6b7280; --border:#e5e7eb;
}
*{box-sizing:border-box}
body{margin:0;font-family:system-ui,-apple-system,Segoe UI,Roboto,Arial,sans-serif;background:var(--bg);color:var(--text);}
.topbar{background:var(--blue);color:#fff;padding:18px 24px}
.subtitle{margin:6px 0 0;color:#cfe0ff}
.container{max-width:1000px;margin:0 auto;padding:20px}
.panel{background:var(--card);border:1px solid var(--border);border-radius:12px;padding:16px 16px 8px;margin-bottom:16px;box-shadow:0 1px 2px rgba(0,0,0,.04)}
.panel-head{display:flex;justify-content:space-between;align-items:center;gap:12px}
form label{display:block;margin:8px 0;font-weight:600}
input,select,textarea{width:100%;padding:10px;border:1px solid var(--border);border-radius:8px;margin-top:4px}
button{background:var(--blue);color:#fff;border:0;border-radius:8px;padding:10px 14px;cursor:pointer}
button:hover{opacity:.95}
.filters{display:flex;gap:10px;align-items:end;flex-wrap:wrap}
.tickets{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:12px}
.ticket{border:1px solid var(--border);border-radius:10px;padding:12px;background:#fff}
.ticket h3{margin:0 0 6px}
.badge{display:inline-block;padding:3px 8px;border-radius:999px;font-size:.8rem;background:#eef2ff;color:#113a8f;margin-right:6px}
.row{display:flex;justify-content:space-between;align-items:center;gap:8px}
.meta{color:var(--muted);font-size:.85rem}
.kb-list{padding-left:18px}
.footer{padding:16px;text-align:center;color:#fff;background:var(--blue);margin-top:20px}
.small{font-size:.85rem;color:#6b7280}